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Shipping Policy

Effective Date: 01/01/2023

Thank you for choosing The Spa Butler for your relaxation and self-care needs. We want to ensure that your shopping experience is as smooth and enjoyable as possible. Please take a moment to review our shipping policy to understand how we handle the shipment of our products.

Order Processing:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving full payment.
  • Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Methods:

  • We offer standard shipping to addresses within the United States of America via reputable carriers.
  • Expedited shipping options are available at an additional cost.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost at the checkout before completing your purchase.

Delivery Times:

  • Standard shipping usually takes 2-5 business days for delivery.
  • Expedited shipping options are available for faster delivery.

International Shipping:

  • We currently do not offer international shipping.

Shipping Restrictions:

  • We do not ship to P.O. Boxes. Please provide a physical address for delivery.
  • We are not responsible for any delays caused by customs, shipping carriers or other authorities.

Shipping Confirmation:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the progress of your shipment.

Lost or Stolen Packages:

  • The Spa Butler is not responsible for any lost or stolen packages after they have been marked as delivered by the carrier.

All Sales Are Final:

  • At The Spa Butler, all sales are final. We do not accept returns or exchanges unless the item you received is damaged or defective. If you receive a damaged or defective item, please contact our customer service team within 3 days of receiving your order.

Contact Information:

  • If you have any questions or concerns regarding our shipping policy, please contact our customer service team at [email protected].

Changes to Shipping Policy:

  • The Spa Butler reserves the right to update or modify this shipping policy at any time without prior notice. Please check this page periodically for any changes.

By placing an order with The Spa Butler, you acknowledge and agree to the terms outlined in this shipping policy.

Thank you for choosing The Spa Butler. We appreciate your trust in our products and services.

The Spa Butler
5055 W Park Blvd Suite 400
Plano, TX 75093

Email: [email protected]
Phone: 214.383.9998